Privacy Policy
This Privacy Policy explains how Karmalipi AI collects, uses, stores, protects, and manages your information when you use our AI astrology services.
Who We Are
Karmalipi AI is an AI-powered astrology platform operated under the name Karmalipi AI. We provide chat-based astrology insights using astrological calculation systems and AI-generated interpretation.
If you have questions about privacy, data, or account deletion, contact us at:
contact@karmalipi.com.
Last updated: May 2026
Information We May Collect
Depending on how you use Karmalipi AI, we may collect or process the following information:
Name, email address, phone number, login provider, authentication ID, and related account information.
Birth date, birth time, birth place, latitude, longitude, timezone, chart data, selected modes, themes, and saved chart profile details.
Questions you ask, AI-generated responses, conversation history, session context, mode selections, language, style preferences, and related usage data.
Karmic Credit balance, credit usage, recharge packs, payment references,
order IDs, payment status, currency preference, and payment gateway transaction details.
Device type, browser, IP address, approximate location, cookies, analytics identifiers, API logs, error logs, performance data, and security-related metadata.
Emails, screenshots, refund requests, support messages, feedback, and consent for marketing communication.
Birth Details & Personal Questions
Birth details and astrology questions may feel personal. We use this information to generate chart calculations, personalize responses, maintain session continuity, and improve your experience.
Do not share information that is not needed for astrology interpretation, such as government IDs, bank details, medical records, passwords, private documents, or confidential third-party information.
How We Use Your Information
To calculate charts, interpret astrology data, answer your questions, and maintain conversation context.
To authenticate users, save chart profiles, manage chat history, and maintain user preferences.
To maintain your Karmic Credit wallet, process top-ups, verify payments, detect duplicate transactions, and support refunds or credit restoration where applicable.
To debug errors, prevent abuse, secure the console, monitor system health, improve performance, and protect the platform from unauthorized access.
To respond to support requests, send payment confirmations, notify about account issues, and send marketing communication only where permitted or consented.
AI Processing Notice
Karmalipi AI currently uses AI service providers, including Google Gemini API, to generate natural-language astrology interpretations. We may add or change AI providers in the future to improve reliability, cost efficiency, or service quality. Your prompts, chart context, mode selection, and relevant session data may be sent to AI providers as needed to generate a response.
AI-generated interpretations may be incomplete, inaccurate, inconsistent, or affected by model limitations, user input errors, system context, or data quality. Karmalipi AI does not guarantee specific outcomes, predictions, or decisions.
Third-Party Services We May Use
We may use trusted third-party providers to operate the platform. These providers may process information only as needed to provide their services to us.
Firebase Authentication may be used for login through Google, email, phone, or other enabled methods.
Google Gemini API and future AI providers may process prompts, chart context, and AI response data.
Razorpay is used for payment processing. Cashfree, Stripe, or other payment gateways may be added later. We do not intentionally store full card numbers, UPI PINs, or payment credentials on our servers.
Google Analytics may be used to understand traffic, user interaction, performance, and platform usage.
Analytics may use cookies or similar identifiers.
We may use cloud hosting, database, monitoring, logging, email, and security services to operate the platform.
Cookies, Local Storage & Analytics
We may use cookies, browser storage, local storage, and similar technologies to keep you logged in, remember preferences, maintain chat/session continuity, show wallet information, improve performance, and understand how users interact with the site.
You can manage cookies through your browser settings. Where required by law, we may ask for consent before using non-essential analytics or marketing cookies.
Legal Basis for Processing
Depending on your location and the type of data, we may process your information based on:
- Your consent, such as when you provide birth details or opt in to marketing.
- Performance of a service, such as generating chart-based AI responses.
- Legitimate business interests, such as security, fraud prevention, analytics, and service improvement.
- Legal obligations, such as payment, tax, accounting, dispute, or regulatory requirements.
Where processing is based on consent, you may request withdrawal of consent.
This may limit your ability to use personalized astrology features.
How We Share Information
We do not sell your personal data. We may share limited information only when needed for:
- Authentication and account management.
- AI response generation and interpretation delivery.
- Payment processing, fraud checks, refunds, and chargeback handling.
- Hosting, database, security, monitoring, analytics, and support.
- Legal compliance, dispute resolution, safety, or protection of rights.
Data Security
We use reasonable technical and organizational safeguards to protect user information, including access controls, API protection, trusted-host configuration, and security headers where implemented.
No internet-based service can guarantee absolute security. You are responsible for keeping your login credentials and device secure.
Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including account access, chart profile continuity, chat history, billing records, security, legal compliance, dispute resolution, and service improvement.
Payment, refund, tax, and dispute-related records may be retained for longer where required by law or business necessity.
Children and Age Requirement
Karmalipi AI is intended for users who are 18 years or older. We do not knowingly provide personalized AI astrology services to children or minors.
If you believe a minor has provided personal information to us, contact us and we will review the request and take appropriate action.
International Data Processing
We may use cloud, authentication, AI, analytics, and payment providers that process data in India or other countries. By using the service, you understand that your information
may be processed outside your country of residence where permitted by applicable law.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, update, delete, restrict, object to, withdraw consent, or receive a copy of certain personal data.
You may request access to or correction of your personal information.
You may request deletion of your account, chart profile, or chat data by emailing us.
Some records may be retained where legally required.
You can opt out of promotional emails by using the unsubscribe option where available or by contacting us.
How to Contact Us About Privacy
To request access, correction, deletion, consent withdrawal, marketing opt-out, or privacy support, email us with your registered email or phone number and a clear description of your request.
contact@karmalipi.com
Responsible Use of AI Astrology
Karmalipi AI provides reflective, educational, and interpretive astrology guidance.
It is not a substitute for professional medical, legal, financial, psychological, emergency, or safety advice.
You are responsible for how you interpret and apply AI-generated guidance.
For serious decisions, consult a qualified professional.
Changes to This Policy
We may update this Privacy Policy from time to time as our platform, providers, laws, or features change. The latest version will be posted on this page with an updated date.
Questions About Your Data?
Contact us for privacy requests, deletion requests, or data-related support.